Last Updated: Nov 28, 2025

This policy outlines our stance on cancellations and refunds for RealKhata services.

1. No Refunds Policy

Important Notice

All payments for RealKhata subscriptions are final and non-refundable. Once a plan (Yearly or Lifetime) is purchased, no refunds are provided under any circumstances.

This policy applies to:

Yearly subscription plans
Lifetime access plans
Plan upgrades or downgrades
Additional user licenses
Any other paid features or services

2. Try Before You Buy

Free Live Demo

We provide a fully functional Live Demo of the RealKhata dashboard with all features enabled. We strongly advise you to explore the demo thoroughly to ensure the platform meets your business requirements before making any payment.

The demo allows you to:

Test all features and functionality
Import sample data
Generate test reports
Experience the complete user interface
Evaluate if RealKhata fits your workflow

3. Subscription Cancellation

3.1 How to Cancel

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will prevent automatic renewal and future charges.

3.2 Effect of Cancellation

When you cancel:

Your subscription will remain active until the end of your current billing period
You will lose access to premium features at the end of your billing cycle
Your data will be preserved for 30 days after cancellation
You can reactivate your subscription within 30 days to restore access

3.3 Important Note

Cancelling your subscription stops future charges but does not generate a refund for any unused portion of your current billing period.

4. Lifetime Plan Considerations

For Lifetime plans, please note:

Lifetime access refers to the lifetime of the RealKhata service, not the user
We reserve the right to discontinue the service with 12 months' notice
Lifetime plans include all current features and future updates
Additional premium features may be introduced separately
No refunds are available for lifetime plan purchases

5. Exceptional Circumstances

While we maintain a strict no-refund policy, we may consider exceptional circumstances on a case-by-case basis, such as:

Duplicate payments
Technical errors in billing
Unauthorized transactions

To request consideration for exceptional circumstances, contact our support team with detailed information.

6. Service Discontinuation

In the unlikely event that RealKhata discontinues service:

We will provide at least 90 days' notice to all customers
You will be able to export all your data during this period
No refunds will be provided for unused subscription time

7. Contact for Billing Issues

If you experience any billing issues or have questions about our policy, please contact:

Billing Support: [email protected]

Response Time: Within 24 hours on business days

Hours: Monday-Friday, 9:00 AM - 6:00 PM IST

8. Policy Updates

We reserve the right to update this Cancellation & Refund Policy at any time. Changes will be effective immediately upon posting to this page.

Final Recommendation

We strongly encourage all potential customers to thoroughly test our Live Demo before purchasing any subscription. This ensures you can make an informed decision about whether RealKhata is the right solution for your business needs.